Draft. This page is being reviewed by our lawyer and may change before Rendly launches. Highlighted items are still being finalized.
Terms of Service
- Agreement and who can use Rendly
- How Rendly works and your responsibilities
- Community rules and your content
- Your safety and other members
- Rendly+ subscription
- Suspension, termination and appeals
- Disclaimers and limits on liability
- Disputes
- Apple, Google and other terms
Agreement and who can use Rendly
These Terms are an agreement between you and Rendly Labs LLC, a North Carolina limited liability company ("Rendly," "we"). By creating an account or using Rendly, you agree to these Terms, our Privacy Policy and our Safety Policy. If you don't agree, don't use Rendly.
To use Rendly, you must:
- Be at least 18 years old
- Use Rendly for yourself, not on behalf of someone else or a business
- Pass identity verification (government ID and live selfie) before posting or joining plans
- Have only one account, using your real identity and a phone number you control
- Not have been banned from Rendly, and not be a registered sex offender or convicted of a violent felony
- Be legally allowed to use Rendly where you live
You're responsible for keeping your phone and account secure, and for everything done through your account.
How Rendly works and your responsibilities
Rendly lets verified members post plans (a movie, dinner, show or other outing at an approved public venue) and ask to join each other's plans. The host chooses who goes.
When you use Rendly, you agree to:
- Meet in public at the venue in the plan, at least for a first meeting.
- Pay your own way. Members may not ask for, offer or send money, gifts or payment through or because of Rendly. Rendly is not a service for paid companionship, and any offer of it is prohibited.
- Keep it in Rendly. Don't share or ask for phone numbers, emails or social media handles in Rendly. These are blocked, and trying to get around the block breaks our rules.
- Be truthful in your profile, photos and plans.
- Show up or cancel. Cancel through the app if you can't make it. Repeated no-shows can lead to limits on your account.
- Follow our Community Rules and Safety Policy, and all laws.
We don't guarantee that you'll find a match, that a plan will happen, or that a venue is open or suitable. Venues are independent businesses. Rendly doesn't operate them and isn't responsible for them.
Community rules and your content
You must follow the Community Rules in our Safety Policy. In short: no harassment, threats, hate, nudity or sexual content, scams or requests for money, minors, impersonation, spam or illegal activity. Sexual contact without clear consent is prohibited and against the law.
Your content. You own the photos, text and plans you post ("your content"). You give Rendly a non-exclusive, royalty-free, worldwide license to host, store, display, reproduce and adapt your content only to operate, improve, promote and keep Rendly safe. This license ends when you delete your content or account, except for copies we must keep for safety or legal reasons. You confirm you have the right to post your content.
Feedback. If you send us ideas or feedback, we may use them to improve Rendly without owing you anything.
Our content. The Rendly app, name, logo and design belong to Rendly. Don't copy, scrape, reverse-engineer or misuse them, and don't use bots or automated tools on Rendly.
We may review and remove content that we believe breaks these Terms, but we don't pre-screen everything and aren't responsible for content other members post.
Your safety and other members
Please read this carefully.
- Verification isn't a guarantee. We verify members' identity and age with a third-party provider, but verification can't catch everything, and it tells you nothing about a person's character or history.
- We don't run criminal background checks on members. We remove members we learn are registered sex offenders or have violent felony convictions, but we can't promise every member meets that standard.
- You are responsible for your interactions with other members, online and in person. Use the safety tools and follow the safety tips in our Safety Policy. Trust your judgment, and leave any situation that feels wrong.
- Report problems. Report anyone who breaks these Terms. In an emergency, call 911.
To the extent the law allows, Rendly isn't responsible for the conduct of any member, on or off the app. This doesn't limit any responsibility we have under the law that can't be waived.
Rendly+ subscription
- What you get: extra features such as more plans and requests, plan boosts and more filters. Features may change; we'll describe current features in the app.
- Price and billing: the price and billing period are shown before you buy. You're billed through your Apple or Google account.
- Automatic renewal: your subscription renews automatically at the end of each period, at the then-current price, unless you cancel at least 24 hours before the period ends.
- Cancel anytime in your Apple ID or Google Play subscription settings. Deleting the app or your account doesn't cancel a subscription.
- Refunds are handled by Apple or Google under their refund policies, except where the law requires otherwise.
- Price changes: we'll tell you in advance, as Apple and Google require, and you can cancel before the change applies.
Invite rewards
- How it works: when someone joins Rendly with your personal invite link and completes ID verification in the app, you and that person each earn one free month of Rendly+, available once paid plans begin in your area.
- Limits: one reward per new verified member. Rewards have no cash value, can't be transferred or exchanged, and are added after the new member verifies.
- Fair play: invites must go to real people you know or share with in good faith. Fake, duplicate or self-made accounts, paid promotion of your link without our permission, and spam don't qualify, and we may remove rewards earned that way.
- Changes: we may change or end invite rewards at any time. Rewards you've already earned stay valid for at least 12 months after paid plans begin in your area.
Suspension, termination and appeals
- You can leave anytime by deleting your account in Settings, or by requesting deletion on our website.
- We can suspend or remove your account, content or plans if we believe you broke these Terms or our Safety Policy, created risk for others, or if the law requires it. For serious safety concerns we may act immediately and without notice.
- Banned members may not create a new account, and we use your verified ID to enforce this.
- Appeals: if we suspend or ban you, you can appeal once within 30 days by emailing appeals@joinrendly.com, as described in our Safety Policy.
- Sections that by their nature should survive (such as content licenses for safety records, disclaimers, liability limits and disputes) continue after your account ends.
Disclaimers and limits on liability
Disclaimer. Rendly is provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don't promise that Rendly will be uninterrupted, error-free, or that any match or plan will work out.
Limit of liability. To the fullest extent the law allows, Rendly and its owners, employees and providers won't be liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, profits or goodwill. Our total liability for any claim relating to Rendly is limited to the greater of [$100] or the amount you paid us in the 12 months before the claim.
Some places don't allow these limits, so they may not fully apply to you. Nothing here limits liability for our gross negligence, willful misconduct, or anything else the law doesn't allow us to limit.
Indemnity. You agree to cover Rendly's reasonable costs from claims caused by your breach of these Terms or your conduct with other members, to the extent the law allows.
Disputes
Talk to us first. Before filing a claim, email legal@joinrendly.com with a description of the problem. We'll try to resolve it informally within 60 days.
Governing law: the laws of North Carolina and applicable U.S. federal law, without regard to conflict-of-law rules.
How disputes are resolved: [dispute-resolution terms to be finalized by counsel: state or federal courts in Wake County, North Carolina, or individual arbitration with a small-claims carve-out].
Claims involving sexual assault or sexual harassment may be brought in court regardless of any arbitration clause, as federal law provides.
Apple, Google and other terms
If you downloaded Rendly from the Apple App Store:
- These Terms are between you and Rendly, not Apple. Apple isn't responsible for Rendly or its content.
- Apple has no obligation to provide maintenance or support for Rendly.
- If Rendly fails to meet any applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any. To the extent the law allows, Apple has no other warranty obligation.
- Rendly, not Apple, is responsible for handling claims about the app, including product liability, legal compliance, consumer protection, privacy and intellectual property claims.
- You confirm you're not in a country subject to U.S. embargo, and not on a U.S. government restricted-party list.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
Google Play: your use of Google Play is also subject to Google's terms.
Other terms:
- Changes: we may update these Terms. We'll notify you in the app before material changes take effect, and continuing to use Rendly means you accept them.
- Whole agreement: these Terms, the Privacy Policy and the Safety Policy are the entire agreement between us. If any part is unenforceable, the rest still applies. Not enforcing a term isn't a waiver.
- Assignment: you can't transfer your account. We may assign these Terms in a merger or sale.
- Contact: legal@joinrendly.com · Rendly Labs LLC, PO Box 40492, Raleigh, NC 27629.