Draft. This page is being reviewed by our lawyer and may change before Rendly launches. Highlighted items are still being finalized.
Privacy Policy
- The short version
- Information we collect
- Sensitive information
- How we use information
- What other members can see
- How we share information
- How long we keep information
- Your choices and rights
- Security, age limits and other details
The short version
- We collect what we need to run a safe, plan-first dating app: your phone number, profile, plans, messages, approximate location, and a verification result.
- We don't sell your personal information, and we don't share it for targeted advertising.
- ID and selfie checks are done by our verification partner. We keep the result, not images of your ID.
- Other members see your first name, age, photos, bio and plans, never your phone number, birthday, exact location or ID details.
- Optional details, like your ethnicity, are only stored with your consent and you can remove them anytime.
- You can see, correct or delete your data in the app or by emailing privacy@joinrendly.com.
This policy is from Rendly Labs LLC, a North Carolina limited liability company, [address] ("Rendly," "we"). It covers the Rendly apps and website.
Information we collect
| Category | Examples | Where it comes from |
|---|---|---|
| Account | Mobile number, sign-in codes | You |
| Profile | First name, birthday, gender, photos, bio | You |
| Dating preferences | Who you want to meet (gender, age range), optional ethnicity preference | You |
| Optional details | Your ethnicity, only if you choose to add it | You |
| Plans and activity | Plans you post or join, requests, matches, check-ins, and app ratings and feedback you send | You |
| Messages | Chat messages with your matches | You and other members |
| Safety | Trusted contact name and number, reports, blocks | You |
| Verification | Result of your ID and selfie check, verification date, a one-way fingerprint of your ID | Our verification partner and us |
| Location | Approximate location while you use the app, to show nearby plans | Your device, with your permission |
| Device and usage | App version, device type, crash logs, basic usage events, a push notification token if you turn notifications on | Your device |
| Purchases | Subscription status (no card numbers) | Apple, Google and our subscription provider |
| Waitlist | Email, ZIP code, interests | You, on our website |
We don't collect your contacts, and we don't use location in the background.
Sensitive information
Some information is sensitive under U.S. state privacy laws. We collect it only for the purposes below, only with your consent where the law requires it, and we never sell it.
| Information | Why | Your control |
|---|---|---|
| Face and ID scans (biometric information) | Our verification partner compares your live selfie with your ID photo and profile photos to confirm you're a real, unique adult. | We ask for your consent on a separate screen before the check starts. |
| Government ID data | Confirms your identity and that you're 18+. We keep only the result, the date, and a one-way fingerprint that stops one ID from being used on several accounts or by banned members. | Required to post or join plans. |
| Approximate location | Shows plans near you. | Location permission; turn it off anytime in phone settings. |
| Gender and who you want to meet | Matching. This may reveal your sexual orientation. | Change anytime in Dating preferences. |
| Ethnicity (optional) | Matching, only if you add it. Hidden from your profile unless you choose to show it. | Opt-in with consent; clear it anytime and it's deleted. |
Biometric information notice
- What: a scan of face geometry made from your selfie and your ID photo during verification.
- Who: processed by our verification partner, Persona Identities, Inc., on our behalf.
- Purpose: only to verify your identity and prevent fraud and duplicate or banned accounts. Never for advertising, and never sold, leased or traded.
- Retention: biometric data and ID images are deleted by our partner [within X days] after the check is complete, and in any case no later than when the purpose is met or 3 years after your last interaction with Rendly, whichever comes first.
- Consent: we ask for your written (electronic) consent before collecting it.
How we use information
- Run Rendly: create your account, show plans near you, match you with members who fit each other's preferences, and deliver messages.
- Keep members safe: verify identity and age, block scam messages and contact details in chat, review reports, enforce our rules, stop banned members from returning, and support check-ins and trusted contacts.
- Communicate with you: sign-in codes, match and plan notifications, safety notices and important changes.
- Improve Rendly: fix bugs, read your feedback, and understand which features work, using limited, de-identified data where possible.
- Payments: manage your Rendly+ subscription.
- Legal reasons: comply with the law, respond to valid legal requests, and protect the rights and safety of members and others.
We don't use your messages, sensitive information or verification data for advertising.
What other members can see
| Visible to verified members near you | Never shown to other members |
|---|---|
| First name, age, photos, bio | Phone number, birthday |
| Your plans (activity, venue, time, note, dress code) | Your exact location (only an approximate distance to a plan) |
| Verified badge | ID details and verification data |
| Your ethnicity, only if you turn on "Show on my profile" | Your preferences, reports, blocks and trusted contact |
Your match sees the messages you send in your chat. If you block someone, they can no longer see your plans or message you.
How we share information
We share information only as described here. We do not sell personal information or share it for cross-context behavioral advertising.
| Recipient | What | Why |
|---|---|---|
| Supabase | Account, profile, plans, messages | Hosting our database and servers |
| Persona | Selfie, ID images, verification result | Identity and age verification |
| Twilio | Phone number | Sending sign-in codes |
| Google (Places API) | Venue search text and approximate area | Finding public venues |
| Apple and Google | Subscription status, push notification tokens | Processing subscriptions and delivering notifications |
| Expo | App crash and update data, push notification tokens | Delivering app updates and notifications |
These providers may use your information only to provide their service to us.
We may also share information:
- With law enforcement or others when required by law, or when we believe it's necessary to prevent imminent harm.
- To enforce our terms and protect members' safety, for example when investigating a report.
- If Rendly is involved in a merger or sale. Your information would stay subject to this policy's protections.
How long we keep information
| Information | How long |
|---|---|
| Account, profile, preferences, plans | Until you delete your account |
| Messages | Until the account of either member is deleted; chats close 24 hours after the plan |
| Selfie, ID images and face scans | Deleted by our verification partner [within X days] of the check |
| Verification result and ID fingerprint | Result: until account deletion. Fingerprint: kept after deletion so the same ID can't be reused by a banned member; unlinked from your account when you delete it |
| Reports about safety misconduct | Up to [X years], for safety investigations and legal claims |
| Waitlist email | Until launch in your area or until you unsubscribe |
When you delete your account in the app (Settings → Delete my account), your profile, photos, plans, matches, messages and preferences are permanently deleted, except the records described above. You can also request deletion on our website.
Your choices and rights
You can do these yourself in the app:
- Edit your profile and dating preferences
- Add or remove optional details, like ethnicity, and choose whether they show on your profile
- Turn location permission and notifications on or off
- Delete your account and data
Depending on where you live, you may also have the right to:
- Access the personal information we have about you, and get a portable copy
- Correct inaccurate information
- Delete your information
- Opt out of sale, targeted advertising and certain profiling. We don't do these.
- Limit or withdraw consent for sensitive information
- Appeal if we deny your request
We offer these rights to all U.S. members, wherever they live.
How to make a request: email privacy@joinrendly.com from the phone number or email linked to your account, use Settings → Delete my account in the app, or visit joinrendly.com/support. We'll verify it's you and respond within 45 days. If we deny your request, you can appeal by replying to our decision. If your appeal is denied, you can contact your state attorney general.
We won't treat you differently for using your privacy rights.
Security, age limits and other details
- Security: data is encrypted in transit and at rest. Access is limited by strict database rules, so members can only read what they're allowed to see. Only authorized staff can access safety data, and our providers are held to security obligations. No system is perfectly secure; if a breach affects you, we'll notify you as the law requires.
- 18+ only: Rendly is for adults. We don't knowingly collect information from anyone under 18, and we delete accounts that belong to minors.
- Where data is stored: in the United States. Rendly is currently offered only in the U.S.
- Changes: we'll post updates here and notify you in the app before material changes take effect.
- Contact: privacy@joinrendly.com · Rendly Labs LLC, [address].